FAQ

Questions, Answered

Everything you need to know about Aura, our handmade skincare products, ingredients, shipping, and orders.

Aura Handmade Soap is crafted using premium soap base, fresh Aloe Vera, Vitamin E, natural fragrance, and carefully selected ingredients for gentle everyday skincare.

Yes. Aura Handmade Soap is designed for everyday use and is suitable for most skin types. If you have very sensitive skin or known allergies, we recommend performing a patch test before regular use.

Aura products are made with carefully selected ingredients and are thoughtfully crafted for gentle daily cleansing.

Every Aura product is proudly handcrafted in Kerala, India, with attention to quality and craftsmanship.

Orders are usually delivered within 3–7 business days across India, depending on your location.

If your product arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and we'll be happy to assist you.

Still have a question?

We're here to help. Reach out to our team and we'll be happy to answer any questions about our products, ingredients, or your order.